NON CUSTOM FURNITURE

Delivery for imported, manufactured furniture by our production partners is FREE NATIONWIDE!

No costly prime membership is required nor is any bogus minimum order amount required.

Delivery time varies based on the product but is typically 2-5 business days, but may be up to 4+ weeks for large freight items like couches.

LOCALLY MADE TO ORDER, SOLID WOOD FURNITURE

Average turn-around time from date of purchase till pick-up or delivery of a made to order solid-wood furniture purchase is 4-6 weeks. Turn-around may be as short as 2 weeks and as long as 12 weeks.

Nearly all custom furniture orders may be picked up for free within 60 miles of any metropolitan area in the continental United States.

However, local delivery for custom furniture is also available!

Cost for custom furniture delivery is based on your proximity to your personal Hawkins Woodshop furniture artisan. You are assigned and introduced to your HW carpenter after purchase. Delivery cost is paid directly to your HW personal furniture artisan 2-3 days prior to scheduled delivery via any payment method you chose (Venmo, Zelle, PayPal, FB Pay, Check, Cash, Credit Card, etc).

Built-to-order furniture delivery rates are:
< 20 miles = $89.97
21-45 miles = $129.97
46-74 miles = $189.97
75-100 miles = $269.97
101-130 miles = $349.97

Non-Custom-Furniture Returns & Cancellations:

How much time after I purchase do I have to cancel for a refund?

There are no cancellations or refunds for any order under any circumstances for any reason. If an item arrives damaged or missing parts, Colby and Madilyn Hawkins will work with the manufacturer to provide you parts or a replacement as quickly as possible.

These terms are posted on each product page, on our home page, and require customer consent during checkout and prior to a purchase.

Immediately after placing an order our suppliers go to work getting your order out the door. Due to this, orders can’t be changed or canceled. However, if it arrives damaged or missing parts we get you replacement(s) free of charge, of course!

In extenuating circumstances, customers may cancel an order within 24 hours of purchase via texting 916-692-0554 or emailing sales@hawkinswoodshop.com for store credit.

Will you refund me back onto my card?

Never will an approved order cancellation (one that is done immediately after purchase) be refunded back onto an original payment method. All approved cancellations done prior to receiving an order confirmation by text or email will be refunded back via store credit within 2-3 business days.

Again, once a purchase is confirmed, even prior to shipping, there can be no cancellation under any circumstance and for any reason.

How much time after receiving my non custom order do I have to ask to return the item?

We do not accept returns for any reason. If a product arrives damaged/missing parts please contact Colby at 916-692-0554 or kindly email sales@hawkinswoodshop.com. Rest assured, we'll help get you a free replacement or free delivery of any missing parts.

Shipping delays or other factors beyond our family's immediate control do not constitute grounds for cancellation or a refund.

Thank you for your patience and understanding if we experience a hiccup with your order's supply chain.

Orders lost by a carrier are not grounds for cancellation. All lost or damaged delivered orders will be replaced free of charge.

American Made Custom Solid Hardwood Furniture Returns & Cancellations:

We sell locally handmade built-to-order furniture here: https://hawkinswoodshop.com/collections/customorder.

Given its hand made and hand-finished nature, variations and imperfections in solid, real-wood furniture are to be expected and celebrated. Each item is an original and no two pieces are exactly alike. By their nature, wood planks may be somewhat uneven and may develop small cracks and cup or bow over time due to changes in temperature or humidity. We believe this only enhances the furniture's rustic, unique character.

There are no cancellations or refunds on built-to-order furniture.

There are lots of reasons we have so many 5 star reviews from customers. Perhaps the biggest reason is we LOVE our customers! We work until you are completely satisfied, & offer a 100% satisfaction guarantee at time of delivery or pick-up.

In conclusion, when you buy from a small business, you're not helping a CEO buy a 3rd holiday home. You're helping a little girl get dance lessons, a little boy his team jersey, and moms and dads put food on the table.

Thank you for your support. Thank you for following our social accounts and commenting on our posts. Thank you for telling your friends about your purchase today. And if something goes wrong with your order, thank you for your patience while we work night and day to make it right.

Customer reviews

5.00

Rated 5 out of 5

Based on 10 reviews

100%

Rated 4 out of 5

Rated 3 out of 5

Rated 2 out of 5

Rated 1 out of 5

1 2 ... 4

Male in Atlanta

5.0 out of 5 stars Double the Warmth, Double the Joy - Dr Infrared Heater DR-238!

Hello fellow patio lovers! I've found a product that's completely transformed my outdoor experience - the Dr Infrared Heater DR-238. So much so that I...More

Hello fellow patio lovers! I've found a product that's completely transformed my outdoor experience - the Dr Infrared Heater DR-238. So much so that I've bought two of them, and they both earn a full 5 stars!

These heaters are outdoor game changers. They provide just the right amount of warmth, making my backyard and patio so cozy during those chillier nights. Whether I'm enjoying a quiet evening alone or entertaining guests, everyone is comfy and toasty.

What's more, they're perfect for my restaurant as well. On those cooler nights, I can offer my customers a warm, inviting outdoor dining experience. It's been a real crowd-pleaser!

The carbon infrared technology is fantastic. It heats up quickly and maintains a consistent temperature. Plus, it's energy-efficient, so I don't have to worry about sky-high electricity bills.

As for installation, it was a breeze. They're lightweight and the instructions were clear and straightforward. And I must say, their sleek design adds a touch of elegance to any space.

When it comes to value, these heaters are worth every penny. They've transformed my outdoor spaces into year-round venues, enhancing both my personal and business life.

So there you have it, folks! The Dr Infrared Heater DR-238 is a five-star product all the way. If you're looking to extend your outdoor season, I can't recommend them enough. With two in my arsenal, my outdoor spaces have never been warmer or more inviting!

Helpful? 19 0

Tyranorex

5.0 out of 5 stars Nice unit

Well made, straight forward install with options on how you hang it, remote control with three heat levels is very convenient. Heat output at 1500w i...More

Well made, straight forward install with options on how you hang it, remote control with three heat levels is very convenient. Heat output at 1500w is somewhat less than I expected. I installed in a 12'x14' gazebo on the pool deck - heat would not project all the way across the 14' side, had to reinstall closer to where the majority of seating occurs and aim the heating head at a more downward angle. In this manner it does take the chill out of the air, but this is Florida, so I think you would need a higher output unit or multiple units in colder climates - I would install a second unit if I could get it at the same price!

Helpful? 4 0

Peter Klossbruhe

5.0 out of 5 stars A Problem Free Outdoor Heater

Most people will want to buy this to heat their patio or deck. It mounts to the wall but also could be used on a stand if desired. To be clear, I did ...More

Most people will want to buy this to heat their patio or deck. It mounts to the wall but also could be used on a stand if desired. To be clear, I did not buy 2 of these to heat a patio or deck but to heat 2 outdoor kennels for my German Shepherd Dogs, which I keep outside until it is time for bed when I bring them in the house.

Regardless of the brand, no heater of this type is going to work that well whether mounted on a wall or self standing in an open area if it is windy. That is just the way it is. If you have a partially enclosed space which blocks the wind, you will do just fine.

Now, the 2 kennels I have are open on all four sides but I have from fall to spring installed wind screens around all four sides of the kennels which are 10 ft x 10ft rectangles and 8 ft high. I have hung the heaters from the ceiling posts of the kennels and they work really well. Very easy to assemble. I have wall mounted heaters (different brand) on my deck and I can tell you that these would mount much easier than the ones I put on my deck. Piece of cake really. The package includes all of the hardware you need. I could mount these on a wall in less than 5 minutes. It took me less than that to hang them from the ceiling of the kennels.

What about the remote? It works flawlessly and for my money it is essential, not just a convenience. I do not want to walk up to the heater and to turn it on or off if I do not have to. You can do it of course, but hitting the remote is far more convenient. It is easy to operate, self intuitive. You do not need instructions to operate it.

As for heat, it has three levels. Level 1 is 900 watts, level 2 is 1200 watts and leverl 3 is 1500 watts. I find level 1 more than sufficient for temps in the 40s. I do not use it if 50 or above. (these are German Shepherd Dogs not people) That said, I am sure level one would be fine for the 50s for people. Level 2 I use for temps int he 30s. And Level 3 for the 20s and below. I have had the dogs out when the temperature was 5 degrees F and they did fine. Remember, these are infrared heaters, they heat objects not the air. So when the dogs stood or slept under the heaters, they were warm, despite the fact that air was quite cold.

I warmly, no pun intended, recommend this product. It is first class in every respect.

NON CUSTOM FURNITURE

Delivery for imported, manufactured furniture by our production partners is FREE NATIONWIDE!

LOCALLY MADE TO ORDER, SOLID WOOD FURNITURE

Non-Custom-Furniture Returns & Cancellations:

American Made Custom Solid Hardwood Furniture Returns & Cancellations:

We sell locally handmade built-to-order furniture here: https://hawkinswoodshop.com/collections/customorder.

Heater Carbon Infrared Outdoor Heater for Restaurant, Patio, Backyard, Garage, and Decks, Standard, Black

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